It’s common to cater in a big event, but no matter how nice you entertain or how great theme you present. That’s why you need to have the best menu for the guests with the highest quality food. But, you can’t do these all without good support of your staff so you can use catering management software to manage them. It’s true sometimes they’re overlooked, but they must be counted as an effective component of your team. This is a simple way that you can get an overall success. Because of the matter, it’s not a factor that a single person can do alone perfectly as it’s customer service. It’s widely depending on efficient staff process because it’s entirely teamwork.
Tips to Manage Your Staff Effectively
As it’s a matter of teamwork, you should not ignore the efficiency of your staff. But, you should make perfect for their service if you find something wrong with them. This is because if you suspend or discontinue a staff’s duty you have to find a new one and he also should be trained up again. So, it’s a better option to work with your current staff and look for success with them by empowering them some ways. Well, let’s know some tips that will be helpful to manage your staff.
Train Your Staff
When you employ your staff they might have a little or even no previous experience on this job. But, you’ll find them promising to learn new things and you can use this effort to educate them as you need. As it’s the time of technology you and your staff also know how to use it in their workplace. Apart from this, you can teach one-on-one basis if you know their personal weakness.
Know Your Staff
You can be a much friendly manager if you know your staff well. This is also a great way to know how strong or weak your staffs are and you can select them for their exact duties. Also, it’s a good idea to build your team out of the regular workplace. Sometimes outside events may be overwhelming for you plus your staffs so you have to make things funny. If you can make and keep a funny environment your staff will never be bored.
Follow the Rush Strategy
As a catering manager, you know about the rush moments when people need their food or drink in the event break. Also, you need to face it anytime in an event or out of an event. So, you have to get ready with some extra staffs for the rush hour to handle the pressure in a simple way. In this case, you can employ them part-time basis and whenever you need them you’ll call and they’ll come accordingly.
As we’ve mentioned it at the first that you can use ecommerce catering software to manage your staff, it’s useful many ways. For example, you can use it to make working time of your staffs and making payroll. Also, you can use it to prepare your training modules for them and much more.